RES2023-01: Identifying Critical Knowledge Gaps and Assessing Organizational Readiness for Improved Knowledge Management

With over 40% of Tennessee Department of Transportation's (TDOT’s) workforce having less than five years’ experience with the agency, nearly 20% eligible for retirement, and significant private sector competition for mid-career expertise, it is essential that a robust knowledge management (KM) strategy be developed that ensures success in achieving TDOT’s mission now and in the future. The proposed research will provide TDOT with an understanding of its knowledge assets, current KM practices, and organizational culture with respect to KM. The ultimate goal is to enable TDOT to develop a robust and sustainable process for the efficient transfer of knowledge that improves worker retention, technical capacity, KM culture, and continued innovation resulting in successful fulfillment of its mission.

• Record URL:
  • https://www.tn.gov/content/dam/tn/tdot/long-range-planning/research/researchsummary/res2023/RES2023-01_One_Pager.pdf
• Record URL:
  • https://www.tn.gov/content/dam/tn/tdot/research/final-reports/2023-final-reports-and-summaries/RES2023-01%20Final%20Report%20Approved.pdf

Language

• English

Project

• Status: Completed
• Funding: $201420
• Contract Numbers:

  RES2023-01

• Sponsor Organizations:

  Tennessee Department of Transportation

  James K. Polk Building
  Fifth and Deaderick Street
  Nashville, TN  United States  37243-0349
• Managing Organizations:

  Tennessee Department of Transportation

  James K. Polk Building
  Fifth and Deaderick Street
  Nashville, TN  United States  37243-0349
• Performing Organizations:

  University of Memphis

  Center for Intermodal Freight Transportation Studies
  3815 Central Avenue
  Memphis, TN  United States  38152
• Principal Investigators:

  Ivey, Stephanie

• Start Date: 20220801
• Expected Completion Date: 20241031
• Actual Completion Date: 20241010
• USDOT Program: Transportation, Planning, Research, and Development

Subject/Index Terms

• TRT Terms: Knowledge management; Organizational factors
• Identifier Terms: Tennessee Department of Transportation
• Subject Areas: Administration and Management; Planning and Forecasting; Transportation (General);

Filing Info

• Accession Number: 01854000
• Record Type: Research project
• Source Agency: Tennessee Department of Transportation
• Contract Numbers: RES2023-01
• Files: RIP, STATEDOT
• Created Date: Aug 10 2022 8:57AM