ACRP Insight Event – Modernization of FIS Facilities at International Airports
Airports with passengers and cargo arriving from international origins provide facilities for their inspection and processing. These inspections are the responsibility of U.S. Customs and Border Protection (CBP) Service and in most cases are conducted within Federal Inspection Service (FIS) facilities. The combination of strong growth in international travel, evolving technology, heightened customer service expectations, and limited resources suggests a need to consider new approaches to designing FIS facilities and their integration with other terminal elements. The objective of this project is to conduct an in-person ACRP Insight Event for airport-industry practitioners, relevant stakeholders, and subject matter experts (SMEs) to discuss the key factors related to ensuring that FIS facilities meet the needs of CBP while providing a high level of customer service and to identify future research needs. (See Special Note A for a description of ACRP Insight Events.)
Language
- English
Project
- Status: Proposed
- Funding: $130000
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Contract Numbers:
11-08(24-01)
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Sponsor Organizations:
Airport Cooperative Research Program
Transportation Research Board
500 Fifth Street, NW
Washington, DC 20001Federal Aviation Administration
800 Independence Avenue, SW
Washington, DC United States 20591 -
Project Managers:
Navarrete, Joseph
- Start Date: 20230828
- Expected Completion Date: 0
- Actual Completion Date: 0
Subject/Index Terms
- TRT Terms: Customer service; Customs administration; Design of specific facilities; Inspection; International airports; Modernization; Technological innovations
- Subject Areas: Administration and Management; Aviation; Design; Security and Emergencies; Terminals and Facilities;
Filing Info
- Accession Number: 01889822
- Record Type: Research project
- Source Agency: Transportation Research Board
- Contract Numbers: 11-08(24-01)
- Files: TRB, RIP
- Created Date: Aug 10 2023 10:05AM