Preparing an Airport for a New Airline Starting Service

The starting of new service by an airline is a celebratory occasion, but it requires advanced planning and coordination to have a launch day and ongoing success. From an airport's side of the partnership, the number of people and/or departments involved may vary on airport size and organizational structure. Preparing for a new airline can include discussions/providing information on available lease space for different airline functions (baggage, operations, etc.); policies and procedures for ticket counters, hold rooms, ramp, baggage make-up, etc.; landside, operating restrictions or potential hazards (wingspan restricted gates, etc.); emergency preparedness, and numerous other considerations.   The objective of this synthesis is to describe airport practices and approaches of how airport staff prepare for new airlines starting service.   Information to be described in a concise report includes (but is not limited to) the following: (1) Describe procedures and practices airports use to prepare for a new airline starting service; (2) Describe practices and common weak points/items that should be addressed early on; (3) Describe differences in approaches undertaken by airports; (4) Describe airline expectations and needs; (5) Provide an example checklist of how airport prepare for service.

• Record URL:
  http://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=5450

Language

• English

Project

• Status: Active
• Funding: $55000
• Contract Numbers:

  Project 11-03, Topic S01-29

• Sponsor Organizations:

  Airport Cooperative Research Program (ACRP) Synthesis

  Transportation Research Board
  500 Fifth Street, NW
  Washington, DC    20001

  Federal Aviation Administration

  Office of NextGen
  Washington, DC  United States  20591
• Project Managers:

  Christensen, Jordan

• Start Date: 20221207
• Expected Completion Date: 0
• Actual Completion Date: 0

Subject/Index Terms

• TRT Terms: Airlines; Airports; Guidelines; Organizational factors; Passenger service; State of the practice
• Subject Areas: Administration and Management; Aviation; Passenger Transportation; Planning and Forecasting; Terminals and Facilities;

Filing Info

• Accession Number: 01866848
• Record Type: Research project
• Source Agency: Transportation Research Board
• Contract Numbers: Project 11-03, Topic S01-29
• Files: TRB, RIP
• Created Date: Dec 7 2022 5:13PM