The Relationship Between Transit Asset Condition and Service Quality

The body of asset management research and the Asset Management Guide (FTA Report 0027, October 2012) acknowledge that asset condition encompasses a broad spectrum of factors that include age, inspected asset condition, and performance. The body of transit service quality research is documented in Transit Capacity and Quality of Service Manual (TCQSM, Edition 3, TCRP Report 165, 2014). While many factors affect transit service quality (e.g., weather, environmental factors, service design, special events, congestion, asset condition, etc.), research is needed that focuses only on asset conditions as variables affecting transit service quality. More specifically, this research must consider what empirical data, assumptions, and analyses are needed to estimate how asset conditions affect transit service quality. Currently there is insufficient empirical evidence to support the quantitative relationships between asset condition and transit service quality. Clearly establishing the connection between asset condition and service quality will allow transit agencies and the public transportation industry, as a whole, to make better investment decisions. The objective of this research is to provide guidance to transit decisionmakers, based on empirical evidence, on the relationship between asset condition and transit service quality to support investment prioritization.


  • English


  • Status: Completed
  • Funding: $350000
  • Contract Numbers:

    Project E-11

  • Sponsor Organizations:

    Transit Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Performing Organizations:

    Spy Pond Partners, LLC

  • Principal Investigators:

    Robert, William

  • Start Date: 20151105
  • Expected Completion Date: 20170504
  • Actual Completion Date: 20170504

Subject/Index Terms

Filing Info

  • Accession Number: 01857990
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project E-11
  • Files: TRB, RIP
  • Created Date: Sep 20 2022 10:46AM