Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry

The public transportation industry is striving to be more diverse and inclusive and to foster diversity and inclusion programs that include effective policies, plans and practices. These programs seek to improve the public transportation workplace, reduce harassment and discrimination, foster better decision-making, increase innovation, and reduce key barriers that affect industry success. Many entities within the public transportation industry are being intentional about creating a more inclusive culture; exploring many aspects of diversity, beyond race and gender, that make up their workforce; and reevaluating the kind of ally they can be in their community. While many public transportation organizations are eager to both initiate and improve their diversity and inclusion programs, many need additional resources and a guide to help them learn from their peers and from best practices, both within and outside of the public transportation industry. The objective of this research was to develop a resource guide to assist the public transportation industry in developing and improving diversity and inclusion programs, which include policies, plans, and practices.


  • English


  • Status: Completed
  • Funding: $50000
  • Contract Numbers:

    Project J-11, Task 35

  • Sponsor Organizations:

    Transit Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Performing Organizations:

    Keen Independent

  • Principal Investigators:

    Keen, David

  • Start Date: 20191016
  • Expected Completion Date: 20210419
  • Actual Completion Date: 20210419

Subject/Index Terms

Filing Info

  • Accession Number: 01848564
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project J-11, Task 35
  • Files: TRB, RIP
  • Created Date: Jun 14 2022 4:42PM