Synthesis of Information Related to Airport Practices. Topic S10-19. Airport Landside Operations Data and Collection Method

Understanding landside operations performance without data can mean relying on intuition or responding to problems and complaints as they are revealed by customers. Monitoring performance by collecting and interpreting data can proactively detect change and quantify the effectiveness of responses to change. Understanding and improving the airport customer experience requires understanding the "who, what, when, where and how" of landside travel. A significant source of understanding can be the data collected and its interpretation. A synthesis of how airports gather data and use data to improve service will be a valuable resource for all airport operators. This report would not include parking The objective of this research is to document landside transportation data gathered at airports, data collection methods, interpretation of data, and the application of data in decision-making. The audience for this research are airport staff responsible for planning, design, and day-to-day operations of airport landside areas.


  • English


  • Status: Programmed
  • Funding: $45000
  • Contract Numbers:

    Project 11-03, Topic S10-19

  • Sponsor Organizations:

    Airport Cooperative Research Program (ACRP) Synthesis

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Aviation Administration

    800 Independence Avenue, SW
    Washington, DC  United States  20591
  • Project Managers:

    Christensen, Jordan

  • Start Date: 20211214
  • Expected Completion Date: 0
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01830029
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 11-03, Topic S10-19
  • Files: TRB, RIP
  • Created Date: Dec 13 2021 3:29PM