Coordination of Upgrades and Installation of New Software Required by Traffic Operations and Maintenance

Many new and emerging technologies can benefit the traveling public if integrated into traffic operations and maintenance systems, and thereby into information technology (IT) systems. Research divisions/sub-divisions within state departments of transportation (DOTs) have tested new technologies and upgrades to existing technology that are ready for implementation. However, integration into IT systems can create bottlenecks due to the complexity and/or inconsistency of requirements. Furthermore, various issues must be considered during upgrades and installation of new technologies, such as security concerns, compatibility of different software with existing software systems, indirect communication, rural connectivity issues, and integration of systems. This synthesis will document the methods used by state DOTs for coordinating upgrades and installation of new software required by traffic operations and maintenance teams into their IT systems. Information to be gathered includes (but is not limited to): (1) Processes and timelines for integrating new/upgraded software into IT systems; (2) How upgrades and installations are coordinated (i.e., internally, externally, or both); (3) Methods for planning upgrades and new installations (e.g., formation of teams in functional areas to handle upgrades); (4) Organizational efficiencies that allow for successful technology integrations; and (5) Strategies for resolving issues associated with upgrades and new installations. Information will be collected through a literature review, a survey of state DOTs, and follow-up interviews with selected agencies for the development of case examples. Information gaps and suggestions for research to address those gaps will be identified.


  • English


  • Status: Active
  • Funding: $45000
  • Contract Numbers:

    Project 20-05, Topic 53-15

  • Sponsor Organizations:

    National Cooperative Highway Research Program (NCHRP) Synthesis

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    American Association of State Highway and Transportation Officials (AASHTO)

    444 North Capitol Street, NW
    Washington, DC  United States  20001

    Federal Highway Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Project Managers:

    Harwood, Leslie

  • Start Date: 20210524
  • Expected Completion Date: 0
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01771604
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 20-05, Topic 53-15
  • Files: TRB, RIP
  • Created Date: May 17 2021 3:14PM