Quick Response: Identifying and Implementing Contactless Technologies at Airports

As technology has continued to evolve, moving airports to a “contactless travel” model has been seen as a means of enhancing security, providing a smoother passenger journey, and reducing wear and tear on physical devises. Yet the COVID-19 pandemic has identified another potential benefit: the elimination of the many common touchpoints along a passenger’s journey (e.g., check-in kiosks, paper boarding passes, concessionaire points of sale units, manual bag tagging), which are now seen as points of disease transmission. Research is needed to examine the airport processes and functions that could potentially benefit from being replaced with contactless technologies. The objective of this research is to develop a primer to help airports evaluate and implement contactless technologies. The primer should allow airports to develop a plan for using the technologies to meet the unique needs of their facility and resources, and to address potential impediments to implementation.


  • English


  • Status: Proposed
  • Funding: $100000
  • Contract Numbers:

    Project 11-02, Task 41

  • Sponsor Organizations:

    Airport Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Aviation Administration

    800 Independence Avenue, SW
    Washington, DC  United States  20591
  • Project Managers:

    Schatz, Theresia

  • Start Date: 20200818
  • Expected Completion Date: 0
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01748081
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 11-02, Task 41
  • Files: TRB, RiP
  • Created Date: Aug 17 2020 3:04PM