Knowledge is Power: Knowledge Management Guidelines to Help Airports Thrive

Large scale changes to the airport industry are occurring, including the rapid introduction of new technology, growing financial constraints, and the retirement of baby boomers. These changes are increasing the rate that leaders and experienced employees are leaving across an organization. The result is often a significant loss of expertise, leadership, and institutional knowledge. The impacts are often greater at small airports that have limited staff. Airports are therefore having to focus on ways of managing and preserving institutional knowledge, yet little guidance is available for the unique issues airport organizations face. The objective of this research is to develop guidelines, tools, action plans, and other resources to support the collection, organization, storage, and dissemination of airport institutional knowledge.


  • English


  • Status: Proposed
  • Funding: $350000
  • Contract Numbers:

    Project 01-49

  • Sponsor Organizations:

    Airport Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Aviation Administration

    800 Independence Avenue, SW
    Washington, DC  United States  20591
  • Project Managers:

    Schatz, Theresia

  • Start Date: 20200817
  • Expected Completion Date: 0
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01748065
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 01-49
  • Files: TRB, RiP
  • Created Date: Aug 17 2020 3:04PM