Synthesis of Information Related to Transit Practices. Topic SH-21. Transit Fare Capping: Balancing Revenue and Equity Impacts

The objective of this synthesis is to document the implementation, planning and assessment of fare capping in the North American transit agencies. Information to be gathered will include (not an exhaustive list): (1) What were the motivations for implementation of fare capping? What are the real and perceived barriers to fare capping? (2) What framework has been used to support the decision making process? What are the quantitative and/or qualitative metrics used, if any? What equity lens was used for the framework, if any? (3) How has fare capping impacted ridership, revenue, and fare collection costs? What are the quantified and/ or perceived changes? (4) What changes were needed to be made to the fare payment systems? Is there any innovative technology that could be used in implementing fare capping? (5) How do these effects vary according to pass structures and pricing schemes (e.g. daily, weekly, monthly; discounted ride structure)? (6) How was customer engagement and education used before, during and after the implementation process? What tools and methods were used during the process? Has the agency received any feedback from transit riders and other stakeholders after the implementation of fare capping? Information will be gathered by a literature review that will include the international perspective and a survey of transit agencies. The report should also include a minimum of five case examples, including examples from each of the following categories: (1) agencies that have implemented and retained fare capping; (2) proceed with fare capping ( for other reasons than Covid-19); (3) agencies that are planning to implement fare capping. The case examples will gather information on the state-of-the-practice, emphasizing lessons learned, challenges and successes. The needs for future research should also be discussed.


  • English


  • Status: Active
  • Funding: $45000
  • Contract Numbers:

    Project J-07, Topic SH-21

  • Sponsor Organizations:

    Transit Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Project Managers:

    Garcia-Colberg, Mariela

  • Performing Organizations:

    Nelson/Nygaard Consulting Associates

  • Principal Investigators:

    Pettine, Amy

  • Start Date: 20201013
  • Expected Completion Date: 0
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01741227
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project J-07, Topic SH-21
  • Files: TRB, RIP
  • Created Date: May 25 2020 3:04PM