Synthesis of Information Related to Airport Practices. Topic S04-26. Managing an Emergency or Incident Associated with Flight Diversion at Airports

Most flight diversions are gas-and-go with no deplaning of passengers.    However, research for ACRP Synthesis Report 99 on Emergency Working Grous revealed that flight diversions occasionally trigger a need for victim or family assistance. A diversion may happen because of an emergency on the plane or an emergency may result from the diversion.  In either case the flight diversion may be to an airport that does not typically handle the size or type of aircraft involved or the number of aircraft and/or passengers all arriving at once.  Adding requirements for medical or other emergency response to a small airport staff entails use of the mutual aid network.  It would be helpful to compile and report on effective practices that small or non-hub reliever airports use when planning for and responding to flight diversions that involves an incident or emergency.   The objective of this synthesis is to discover and describe current practices for handling diverted flights that involve an emergency response and to provide information on effective practices to small hub, non-hub and other reliever airports or general aviation airport that may receive a diverted passenger flight and not have adequate staff available.  The audience for this report is small airport operations and emergency response personnel. Tasks and resulting information to be described in a concise report: (1) Review and document pertinent literature (2) Interview airports that may have dealt with diversions, either routine or involving emergency situations to document processes, lessons learned, go-to mutual aid partners, and open issues. (3) Describe lessons learned from airports and airlines at small and non-hub airports that have responded to scheduled and non-scheduled passenger flights involving diversions with emergency response required (4) Document effective practices (5) Document case examples (6) Provide appendix materials that display any helpful documents/checklists found during data collection.  Consider creating a checklist based upon finding for small and non-hub reliever airport preparedness to deal with a flight diversions that involves emergency response and possibly victim and family assistance (7) Describe any further research needs to close gaps in knowledge. 


  • English


  • Status: Programmed
  • Funding: $45000
  • Contract Numbers:

    Project 11-03, Topic S04-26

  • Sponsor Organizations:

    Airport Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Aviation Administration

    800 Independence Avenue, SW
    Washington, DC  United States  20591
  • Project Managers:

    Ahearn, Kerry

  • Start Date: 20200929
  • Expected Completion Date: 0
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01723651
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 11-03, Topic S04-26
  • Files: TRB, RIP
  • Created Date: Nov 25 2019 3:12PM