RES2019-23: Analysis of Demographic, Socioeconomic and Regional Difference in TDOT Customer Satisfaction Survey

The purpose of the project is to develop profiles of stakeholder perceptions and preferences distinguished by regional, demographic, and socioeconomic stratification of the state’s residents so that staff better understand these opinions and priorities and can make informed investment and project prioritization decisions. It is important for StateDOT's to understand if and how perceptions and priorities differ for the diverse stakeholders in the state. This can ensure a more balanced approach to decision-making that ensures appropriate differences are reflected in the approach TDOT takes to investment and project prioritization.

Record URL:

Project

Status: Completed
Funding: $220,000.00
Contract Numbers:
RES2019-23
Sponsor Organizations:
Tennessee Department of Transportation

James K. Polk Building
Fifth and Deaderick Street
Nashville, TN United States 37243-0349

Federal Highway Administration

1200 New Jersey Avenue, SE
Washington, DC United States 20590
Managing Organizations:
Tennessee Department of Transportation

James K. Polk Building
Fifth and Deaderick Street
Nashville, TN United States 37243-0349
Project Managers:
Carmean, Julie
Performing Organizations:
University of Memphis

Memphis, TN United States
Principal Investigators:
Ivey, Stephanie
Start Date: 20181201
Expected Completion Date: 20201130
Actual Completion Date: 20201130
USDOT Program: Transportation, Planning, Research, and Development

Subject/Index Terms

TRT Terms: Demographics; Perception; Public opinion; Regional analysis; Socioeconomic factors
Subject Areas: Planning and Forecasting; Society;

Filing Info

Accession Number: 01709922
Record Type: Research project
Source Agency: Tennessee Department of Transportation
Contract Numbers: RES2019-23
Files: RIP
Created Date: Jun 24 2019 4:15PM