Analysis of Demographic, Socioeconomic and Regional Difference in TDOT Customer Satisfaction Survey

The purpose of the project is to develop profiles of stakeholder perceptions and preferences distinguished by regional, demographic, and socioeconomic stratification of the state’s residents so that staff better understand these opinions and priorities and can make informed investment and project prioritization decisions. It is important for StateDOT's to understand if and how perceptions and priorities differ for the diverse stakeholders in the state. This can ensure a more balanced approach to decision-making that ensures appropriate differences are reflected in the approach TDOT takes to investment and project prioritization.

Project

  • Status: Active
  • Funding: $220,000.00
  • Contract Numbers:

    RES2019-23

  • Sponsor Organizations:

    Tennessee Department of Transportation

    James K. Polk Building
    Fifth and Deaderick Street
    Nashville, TN  United States  37243-0349

    Federal Highway Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Managing Organizations:

    Tennessee Department of Transportation

    James K. Polk Building
    Fifth and Deaderick Street
    Nashville, TN  United States  37243-0349
  • Project Managers:

    Carmean, Julie

    McGoogin, Larry

  • Performing Organizations:

    University of Memphis

    Memphis, TN  United States 
  • Principal Investigators:

    Ivey, Stephanie

  • Start Date: 20181201
  • Expected Completion Date: 20201130
  • Actual Completion Date: 0
  • USDOT Program: Transportation, Planning, Research, and Development

Subject/Index Terms

Filing Info

  • Accession Number: 01709922
  • Record Type: Research project
  • Source Agency: Tennessee Department of Transportation
  • Contract Numbers: RES2019-23
  • Files: RiP
  • Created Date: Jun 24 2019 4:15PM