Transit User Centered Empathy & Experience

Two of the trends converging in the twenty-first century are that of an aging population in the US and across the globe and increases in urbanization. This century is projected to give rise to more megacities, cities and metro areas with populations in excess of ten million people. New York and Los Angeles are already considered megacities, and Chicago is expected to join their ranks by 2030. While the invention and widespread adoption of the automobile in the twentieth century gave rise to the suburbs, patterns of urban migration, an aging population and some of the negative impacts of automobiles – pollution, congestion and consumption of natural resources – suggest that there will be increasing demands on transit systems to help people remain mobile and move efficiently around their communities as they age. In this study, the research team explores how older adults might experience different transit systems through the use of the AGNES (Age Gain Now Empathy System) suit with the goal of identifying which kinds of features help to facilitate the mobility of older adults accessing transit in urban metro areas. The project results should highlight which system aspects are more or less challenging for older adults to navigate and make recommendations for transit systems generally and individually as they prepare to serve a twenty-first century population.


  • English


  • Status: Active
  • Funding: $180000
  • Contract Numbers:


  • Sponsor Organizations:

    Department of Transportation

    Research and Special Programs Administration
    1200 New Jersey Avenue, SE
    Washington, DC    20590

    Office of the Assistant Secretary for Research and Technology

    University Transportation Centers Program
    Department of Transportation
    Washington, DC  United States  20590
  • Managing Organizations:

    Massachusetts Institute of Technology, Cambridge

    77 Massachusetts Avenue
    Cambridge, MA  United States  02139
  • Performing Organizations:

    Dr. Joseph Coughlin

    Cambridge,   United States 
  • Principal Investigators:

    DAmbrosio, Lisa

  • Start Date: 20180901
  • Expected Completion Date: 20190831
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01706610
  • Record Type: Research project
  • Source Agency: New England University Transportation Center
  • Contract Numbers: DTRT13-G-UTC13
  • Files: UTC, RiP
  • Created Date: May 28 2019 12:34PM