Synthesis of Information Related to Transit Practices. Topic SA-49. Multi-Modal Fare Payment Integration

Multimodal payments convergence is a concept that takes many forms such as mobility as a service. It often involves using the same payment media or technology to pay for services on multiple modes of transportation, such as using your toll tag to pay for parking at Amtrak, or using your transit account to pay for a shared bike or scooters. Payments convergence also involves linking payment accounts for multiple modes, such as transit and tolling, or transit and bike share accounts. In addition, payments convergence involves providing a portal, such as a mobile application, to pay for a trip involving more than one mode of transportation, and payment reciprocity. These types of payments convergence are emerging in many regions in the U.S. and abroad. This synthesis will document the current state of the practice and use of payment convergence in the U.S and abroad. The document will gather information about the following (not an inclusive list): (1) Describe the different types of payment convergence and how transit systems use them. (2) Identify potential opportunities, benefits, challenges and issues related to payments convergence. (3) Identify strategies, actions, and procurement methods that public and private sector organizations have taken to define, evaluate, develop, implement, and maintain multimodal payment capabilities. (4) Identify and describe initiatives such as API integration for multimodal payments convergence and collaboration. (5) Describe how transit systems build consensus around payment integration once they identify partner(s) (companies providing ride hailing, bike share, tolling, parking, etc.). (6) Describe the ability to offer cross-program incentives across various identified groups such as seniors, students and customers with disabilities (e.g. AARP, AAA, by zip codes). (7) Application of multi-modal fare payment integration in the international market place. In addition, the synthesis should investigate: Equity and accessibility; Data management policies (privacy, security, retention, etc.); and Identify future trends. Information will be gathered by literature review and a survey of selected geographically diverse, large, medium and small transit agencies. At least five to seven case examples representing different approaches to payment integration will be produced. The final report will also document gaps in knowledge and research needs.

Language

  • English

Project

  • Status: Active
  • Funding: $45000
  • Contract Numbers:

    Project J-07, Topic SA-49

  • Sponsor Organizations:

    Transit Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Project Managers:

    Garcia-Colberg, Mariela

  • Performing Organizations:

    IMG Rebel

    Washington, District of Columbia  United States  20005
  • Principal Investigators:

    Wong, Waiching

    Kok, Jeroen

  • Start Date: 20181012
  • Expected Completion Date: 0
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01673591
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project J-07, Topic SA-49
  • Files: TRB, RiP
  • Created Date: Jun 25 2018 3:03PM