Synthesis of Information Related to Airport Practices. Topic S04-23. Airport Emergency Working Groups

Each airline is responsible for its passengers, and airlines maintain manifests and other information in order to manage the passengers in their system at all times. At many airports, an airline maintains a small crew or contracts services for periods when flights occur. During an aviation emergency at an air carrier airport, the number of airline personnel necessary to manage panicked and special needs passengers is typically much larger than airline employees physically onsite. In this case “all hands on deck” are needed for immediate passenger care. Growing out of the 2014 Asiana crash at SFO, there is a movement to create airline-led Emergency Working Groups at airports. An Emergency Working Group (EWG) is essentially an airline-to-airline mutual aid pact among the airlines and emergency preparedness staff at an airport. As of August 15, 2017, fifteen EWGs had been established with at least three more nearing activation. Most have been at large hubs but some smaller airports have functionally similar groups that are airport-led rather than being airline-led. How can the EWG concept be presented more widely and adapted to be useful for smaller airports? This objective of this research is to locate and compile information on emergency working groups that are airline lead or include substantial airline participation that maintain mutual aid in assisting passenger during aviation emergencies at airports. The audience for this synthesis is airline station managers and partner airport emergency planners at all categories of airports. The delivery of a concise report includes collecting, compiling and synthesizing the following information from literature and existing EWGs, at minimum: Detailed literature review of airport/airline emergency planning, response and recovery; Data collection from emergency working groups regarding; Membership and partners; Types of emergencies envisioned; Meeting frequency and purpose; Planning documents, practices and strategies; General information on experiences when group was enacted for emergency management; Lessons learned; Challenges and workarounds; Gaps and further research; Checklists, agendas, exercise scripts, phone trees, and other relevant tools to be included as appendix materials; and Case examples highlighting exemplary practices.


  • English


  • Status: Proposed
  • Contract Numbers:

    Project 11-03, Topic S04-23

  • Sponsor Organizations:

    Airport Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Aviation Administration

    800 Independence Avenue, SW
    Washington, DC  United States  20591
  • Project Managers:

    Staba, Gail

  • Start Date: 20180213
  • Expected Completion Date: 0
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01659870
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 11-03, Topic S04-23
  • Files: TRB, RiP
  • Created Date: Feb 12 2018 3:03PM