Synthesis of Information Related to Airport Practices. Topic S07-02. Strategies for Airport Passenger Access and Mobility

Many airport terminal facilities are at the end of their useful life, and airport managers are developing projects to renovate to current standards and passenger needs. At the same time, the expected doubling in airline travel demand over the next 20 years will put continued pressure on airports to ensure passenger access and mobility, including those travelers with disabilities and others with access or functional needs (DAFN). Large, medium, and small airports all have responsibilities under the Americans with Disabilities Act (ADA). With competition among airports increasing, ensuring access and mobility to all travelers is not just a matter of compliance but one of basic customer service. The challenge for airport terminal managers is that there is a notable lack of space, financial and staff resources, and tools and information in one location to assist airports in making cost-effective assessments and investments with regard to passenger access and mobility. Airport accessibility issues include but are not limited to accessible design of physical facilities, requirements to maintain clear paths, communications standards, regulations respecting connecting ground transportation. A further complication is the mix of tenants that an airport can have, from concessionaires to airlines, to hotels and parking facilities, all with varying impacts on and responsibilities for passenger access and mobility. Comparative information about what airports consider when developing terminal renovation plans, including universal design and DAFN requirements is not readily available in one location. Such information can be valuable to airport sponsors where there are gaps in resources or expertise available to address this issue. Existing studies to assist airports in demonstrating compliance and implementing best practices seem to address a range of diverse elements. These materials make evident that a synthesis bringing together these disparate elements is needed. The overall purpose of this synthesis is to compile existing information and highlight strategies airports use to improve passenger access and mobility when renovating terminals. The audience for this report includes airport planners and project designers and delivery professionals responsible for terminal renovation and renewal programs. This synthesis will document the current state of the practice and provide an overview of resources available to help airports of all sizes address the challenges of improving accessibility and mobility cost effectively when renovating airport terminals.


  • English


  • Status: Active
  • Contract Numbers:

    Project 11-03, Topic S07-02

  • Sponsor Organizations:

    Airport Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Aviation Administration

    800 Independence Avenue, SW
    Washington, DC  United States  20591
  • Project Managers:

    Staba, Gail

  • Start Date: 20180212
  • Expected Completion Date: 0
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01659860
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 11-03, Topic S07-02
  • Files: TRB, RiP
  • Created Date: Feb 12 2018 3:03PM