Performance Measures for State Aviation Agencies

State aviation agencies frequently must demonstrate the value that they bring to their state, such as when there are reviews of budgets; to justify funding and staffing; when there is consideration to consolidate departments; or when there are requests from regulators, legislators, or other stakeholders. State aviation agencies may also compete for resources with the other modes of transportation within their state.    Performance metrics and key performance indicators (KPI) are used in all industries to show how well an organization or entity is operating, or put another way, to show their value or return on investment (ROI). State aviation agencies are somewhat different in terms of their operations or administration of grants and may use a variety of performance metrics.  However, since some agencies don’t have control over all aspects of airport grants, grant administration metrics may not be valuable.   No two state aviation agencies operate the same, but there are many common activities with common performance metrics and indicators, though there may be unique applications. There also may be unique metrics, indicators, and methods of implementation that are being utilized at one or a few state aviation agencies that some others may find useful. The objective of this research is to identify performance metrics and KPIs that state aviation agencies utilize to demonstrate their value to elected officials, regulators, and stakeholders. Value should be defined as being effective, efficient, and a good steward of resources. The report should include real world examples of how state aviation agencies (or other transportation modes, as appropriate) have utilized specific performance metrics and/or key performance indicators successfully.    

Language

  • English

Project

  • Status: Active
  • Funding: $250000
  • Contract Numbers:

    Project 01-37

  • Sponsor Organizations:

    Airport Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Aviation Administration

    800 Independence Avenue, SW
    Washington, DC  United States  20591
  • Project Managers:

    Greenberger, Marci

  • Performing Organizations:

    Mead & Hunt, Incorporated

    Lansing, MI  United States 
  • Principal Investigators:

    Ward, Stephanie

  • Start Date: 20180618
  • Expected Completion Date: 20190917
  • Actual Completion Date: 0
  • Source Data: RiP Project 41849

Subject/Index Terms

Filing Info

  • Accession Number: 01642752
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 01-37
  • Files: TRB, RiP
  • Created Date: Jul 29 2017 1:01AM