Research for AASHTO Standing Committee on Highways. Task 408. Transportation System Management and Operations (TSMO) Workforce: Skills, Positions, Recruitment, Retention, and Career Development

The objective of this research is to build on prior and current activities of National Operations Center of Excellence (NOCoE), American Association of State Highway and Transportation Officials (AASHTO), and others to produce resources and guidance—for Departments of Transportation (DOTs) and others (such as educational institutions, consultants)—for development of transportation system management and operations (TSMO) capabilities in four specific areas: (1) model position descriptions (PDs) for describing DOT staff at entry-level and advanced levels of TSMO responsibilities, (2) Knowledge, skills and abilities (KSA) or professional technical qualifications (PTQ) statements characterizing TSMO entry-level and advanced technical and management positions, (3) guidance on effective and exemplary practices for recruitment of TSMO personnel, and (4) guidance on effective and exemplary practices for professional development and retention of TSMO staff. As envisioned for this project, guidance will consider likely technology, workforce, and transportation policy developments within the next 5 to 15 years. The guidance will helpful to agencies that employ TSMO professionals and to organizations that educate and train such professionals and support their career development, and will be adaptable to suit the variety of employment regimes (for example, union, right-to-work, and at-will employment; public- and private-sectors) that exist across the nation. The research will entail (1) review of educational programs and exemplary current practices for recruitment and career development, (2) preparation of model TSMO position descriptions, (3) preparation of KSA or PTQ statements for model TSMO positions, and (4) development of a strategic management framework for recruiting and retaining TSMO staff. The product will be a guidebook for DOTs and other employers and workforce producers to assist with TSMO workforce education, training, recruitment, retention, and development.


  • English


  • Status: Active
  • Contract Numbers:

    Project 20-07, Task 408

  • Sponsor Organizations:

    National Cooperative Highway Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC  United States  20001

    American Association of State Highway and Transportation Officials (AASHTO)

    444 North Capitol Street, NW
    Washington, DC  United States  20001

    Federal Highway Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Project Managers:

    Lemer, Andrew

  • Performing Organizations:

    Gannett Fleming, Incorporated

    209 Senate Avenue
    Camp Hill, Pennsylvania  United States  17011
  • Principal Investigators:

    Szymkowski, Todd

  • Start Date: 20171024
  • Expected Completion Date: 20190123
  • Actual Completion Date: 0
  • Source Data: RiP Project 41582

Subject/Index Terms

Filing Info

  • Accession Number: 01632455
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 20-07, Task 408
  • Files: TRB, RiP
  • Created Date: Apr 23 2017 1:00AM