Successful Practices and Training Initiatives to Reduce Accidents and Incidents at Transit Agencies

Federal Transit Administration (FTA) research project, State of Bus Safety in the US, highlighted complex issues and opportunities associated with transit agency safety-related training. Bus operator failure to perform or the implied failure-to-react was indicated as a contributing factor to some transit safety-related events. Also, FTA's Transit Safety Research Roadmap, a survey of US transit systems, indicated that while safety training is, in general, effective, "human factor errors" are indicated. A specific recommendation was made for further study to document existing bus operator training programs and report on their effect in reducing the frequency and severity of motorbus collisions. This synthesis will document public transit agency training and re-training programs that have been successful in reducing accidents and incidents resulting in a safe system for the customer and reduced operating costs for the agency. It will also report on the current climate of transit safety-related training and how an organization's safety culture impacts how training is offered, how it is received, its frequency and its importance. This synthesis will document, but not be limited to the following items: (1) Common conditions under which incidents occur (i.e., impact of the path of travel for customers ingress and egress when attempting to catch a departing vehicle or after alight a vehicle, left bus turns, rear-end and rear-ending collisions, and even operator assaults); (2) Agency mitigation of incidents; (3) Content, delivery methods, and duration of training for new bus operators and the content, frequency, and duration of refresher training; (4) Successful locally-adopted, training/retraining and implemented policies and procedures, demonstrated to reduce human factors errors; (5) Organizational culture; and (6) Innovations in technology. This synthesis will explore these issues and document successful practice. A literature review, survey of selected transit agencies and/or other stakeholders, and detailed case examples/profiles will be accomplished to report on the state-of-practice, including lessons learned, challenges, and gaps in information. A draft further research needs statement might also be prepared.


  • English


  • Status: Proposed
  • Contract Numbers:

    Project J-07, Topic

  • Sponsor Organizations:

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590

    Transit Cooperative Research Program (TCRP) Synthesis

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001
  • Project Managers:

    Vlasak, Donna

  • Start Date: 20150609
  • Expected Completion Date: 0
  • Actual Completion Date: 0
  • Source Data: RiP Project 39776

Subject/Index Terms

Filing Info

  • Accession Number: 01566085
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project J-07, Topic
  • Files: TRB, RiP
  • Created Date: Jun 10 2015 1:01AM