Research for the AASHTO Standing Committee on Planning. Task 47. Effective Organization of Performance Measurement

The growing practice of performance measurement has been applied in different ways and at different levels of transportation organizations, with varying success in affecting management decision making. Little systematic information has been compiled on how the performance measurement function itself is effectively carried out. This study will document and assess, first, how organizations structure the performance measurement function, and second, how they organize and deliver performance information and analysis to guide decisions at levels from top management down to operations. The objective of this study is to document and assess contrasting approaches to organizing performance measurement functions and delivery systems and to summarize their strengths and weaknesses. The project will provide a broad overview of the characteristics of successful practice. In addition to assessing a sample of governmental transportation organizations, consideration should be given to drawing information from the private sector and the general management literature.

• Record URL:
  http://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=909
• Supplemental Notes:
  • Final report sent to AASHTO.

Language

• English

Project

• Status: Completed
• Funding: $100000.00
• Contract Numbers:

  Project 08-36, Task

• Sponsor Organizations:

  American Association of State Highway & Transportation Officials (AASHTO)

  444 North Capitol Street, NW, Suite 225
  Washington, DC  United States  20001

  Transportation Research Board

  500 Fifth Street, NW
  Washington, DC  United States  20001

  National Cooperative Highway Research Program

  Transportation Research Board
  500 Fifth Street, NW
  Washington, DC  United States  20001
• Project Managers:

  McCready, Ronald

• Performing Organizations:

  Cambridge Systematics, Incorporated

  150 Cambridge Park Drive, Suite 4000
  Cambridge, MA  United States  02140-2369
• Start Date: 20041015
• Expected Completion Date: 0
• Actual Completion Date: 20060315
• Source Data: RiP Project 11668

Subject/Index Terms

• TRT Terms: Asset management; Budgeting; Decision making; Management; Measurement; Operations; Performance evaluations; Research projects; Strategic planning; Transportation planning
• Identifier Terms: National Cooperative Highway Research Program
• Subject Areas: Administration and Management; Finance; Planning and Forecasting; Research;

Filing Info

• Accession Number: 01557238
• Record Type: Research project
• Source Agency: National Cooperative Highway Research Program
• Contract Numbers: Project 08-36, Task
• Files: RIP
• Created Date: Mar 19 2015 1:01AM