Research for the AASHTO Standing Committee on Planning. Task 47. Effective Organization of Performance Measurement

The growing practice of performance measurement has been applied in different ways and at different levels of transportation organizations, with varying success in affecting management decision making. Little systematic information has been compiled on how the performance measurement function itself is effectively carried out. This study will document and assess, first, how organizations structure the performance measurement function, and second, how they organize and deliver performance information and analysis to guide decisions at levels from top management down to operations. The objective of this study is to document and assess contrasting approaches to organizing performance measurement functions and delivery systems and to summarize their strengths and weaknesses. The project will provide a broad overview of the characteristics of successful practice. In addition to assessing a sample of governmental transportation organizations, consideration should be given to drawing information from the private sector and the general management literature.

Language

  • English

Project

  • Status: Completed
  • Funding: $100000.00
  • Contract Numbers:

    Project 08-36, Task

  • Sponsor Organizations:

    American Association of State Highway & Transportation Officials (AASHTO)

    444 North Capitol Street, NW, Suite 225
    Washington, DC  United States  20001

    Transportation Research Board

    500 Fifth Street, NW
    Washington, DC  United States  20001

    National Cooperative Highway Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC  United States  20001
  • Project Managers:

    McCready, Ronald

  • Performing Organizations:

    Cambridge Systematics, Incorporated

    100 Cambridge Park Drive
    Suite 4000
    Cambridge, MA  United States  02140-2369
  • Start Date: 20041015
  • Expected Completion Date: 0
  • Actual Completion Date: 20060315
  • Source Data: RiP Project 11668

Subject/Index Terms

Filing Info

  • Accession Number: 01557238
  • Record Type: Research project
  • Source Agency: National Cooperative Highway Research Program
  • Contract Numbers: Project 08-36, Task
  • Files: RiP
  • Created Date: Mar 19 2015 1:01AM