Overcoming Barriers to Implementing Best and Innovative Training Practices for Public Transportation’s Frontline Workforce

The objective of this research is to provide public transportation agencies with best practices, strategies, and resources to assist with the implementation of effective and innovative training programs and techniques for frontline employees. For purposes of this research, public transportation frontline employees include operators and maintenance personnel across all modes, all disciplines, and all system sizes. This research will identify barriers to implementation of effective training approaches and develop strategies to overcome them. The research is intended to be used by frontline management, CEOs, labor unions, training departments, human resource professionals, technical training institutions, and other key officials.


  • English


  • Status: Completed
  • Funding: $300000
  • Contract Numbers:

    Project F-24

  • Sponsor Organizations:

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590

    Transit Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001
  • Project Managers:

    Chisholm-Smith, Gwen

  • Performing Organizations:

    ICF Incorporated

  • Principal Investigators:

    Cronin, Brian

  • Start Date: 20151028
  • Expected Completion Date: 20180228
  • Actual Completion Date: 20180228
  • Source Data: RiP Project 38988

Subject/Index Terms

Filing Info

  • Accession Number: 01551872
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project F-24
  • Files: TRB, RiP
  • Created Date: Jan 28 2015 1:00AM