Research Program Design---Administration of Highway and Transportation Agencies. Alternative State DOT Organizational Models for Delivering Services

The objective of this project was to prepare a synthesis of current practice and research regarding how departments of transportation (DOTs) are structured and the relationships of DOT structure to the organization's performance in delivering services to their stakeholders. The Project was undertaken to provide factual bases for strategic planning by the American Association of State Highway and Transportation Officials' (AASHTO's) Subcommittee on Organization and Management (SOOM). The project entailed (1) a targeted review and synthesis of the literature on organizational design theory within DOTs and, more generically, in a range of public and private organizations, guided by phone interviews with a select small number of current or former DOT chief executive officers (CEOs) to gain their perspectives on the importance of organizational design for DOTs' performance; (2) a survey of CEOs of state DOTs to provide benchmarking information on what DOT leaders in 2012 think about how their agencies' organizational structures influence performance and where major opportunities exist to enhance performance through change in organizational design; and (3) analysis to identify key objectives and associated criteria that tend to drive DOT decisions about organizational structure and a typology for characterizing the various organizational approaches that are currently used by DOTs.


  • English


  • Status: Completed
  • Funding: $99992.00
  • Contract Numbers:

    Project 20-24(83)

  • Sponsor Organizations:

    Federal Highway Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590

    American Association of State Highway & Transportation Officials (AASHTO)

    444 North Capitol Street, NW, Suite 225
    Washington, DC  United States  20001

    National Cooperative Highway Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC  United States  20001
  • Performing Organizations:

    High Street Consulting Group


    ICF Incorporated LLC

    9300 Lee Highway
    Fairfax, VA  United States  22031
  • Principal Investigators:

    Secrest, Craig

  • Start Date: 20111208
  • Expected Completion Date: 0
  • Actual Completion Date: 20120808
  • Source Data: RiP Project 38731

Subject/Index Terms

Filing Info

  • Accession Number: 01548214
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 20-24(83)
  • Files: TRB, RiP
  • Created Date: Dec 19 2014 1:01AM