Leadership Guide for Strategic Information Management for State Departments of Transportation

Executives and managers in state departments of transportation (DOTs), like those in all large organizations, need relevant, accurate, and timely information about their business to make effective decisions, support their organization's operations, serve their customers, and ensure generally that their limited resources are allocated effectively to pursue the organization's mission. A sound understanding of business needs, information content, and technology are the essential foundation for ensuring that these executives and managers will have access to mission-critical information when and where they need it. Providing access to mission-critical information is challenging for many reasons. Much of the data that a DOT collects and uses is unstructured, stored in various formats, and often available only to limited program- and organization-based user communities. The quantities of information being collected and stored are growing exponentially. The technologies for information storage, management, search, retrieval, analysis, visualization, and reporting are also advancing rapidly, while agencies face barriers in migrating away from legacy systems despite their increasing obsolescence. Business needs continue to evolve with shifting customer expectations, regulatory requirements, legislative programs, funding constraints, and communication methods. Information management is multifaceted and increasingly complex. Guidance is needed to aid senior executives and other leaders to navigate and strategically manage an agency's information and information-management needs, understand how those needs may evolve in the coming years, and effectively invest funds and other resources. The objective of this research is to produce a guidebook, written for state DOT executives and managers, on how to allocate effectively resources to develop and maintain the agency's capability to provide mission-critical information when and where it is needed.


  • English


  • Status: Active
  • Contract Numbers:

    Project 20-96

  • Sponsor Organizations:

    Federal Highway Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590

    American Association of State Highway & Transportation Officials

    444 North Capitol Street, NW, Suite 225
    Washington, DC  United States  20001

    National Cooperative Highway Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC  United States  20001
  • Project Managers:

    Lemer, Andrew

  • Performing Organizations:

    Spy Pond Partners

  • Principal Investigators:

    Park, Hyun-A

  • Start Date: 20140416
  • Expected Completion Date: 0
  • Actual Completion Date: 20150415
  • Source Data: RiP Project 38182

Subject/Index Terms

Filing Info

  • Accession Number: 01547408
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 20-96
  • Files: TRB, RiP
  • Created Date: Dec 9 2014 1:01AM