Tools and Strategies for Eliminating Assaults Against Transit Operators

The objective of this research is to develop a practical toolbox for transit agencies to prevent or mitigate assaults against transit operators. The toolbox should include templates for assessing patterns of assaults, reporting of assault incidents, and program impacts, costs, and return on investment. The templates should be customizable by transit agency size and mode, types and prevalence of assaults, situational measures and technologies, types of policing and security, and community involvement. The toolbox should assist a cross-section of transit agencies with evaluating their needs, planning a tailored transit operator assault prevention and mitigation program, executing needed activities, and assessing the program impact. For the purpose of this research, transit operator will include fixed-route bus, rail, and relief operators. The toolbox is expected to be used by senior managers, organized labor, law enforcement officials, legal advisors, training personnel, and policymakers. The final product should complement, not duplicate, information provided in other published and unpublished research. The research should answer questions such as, but not limited to, the following: (1) What are the impacts of transit operator assaults on operator health, safety, and retention, and on operations, maintenance, and costs (e.g., ridership attraction and retention)? (2) Regarding transit operator assaults, how can transit agencies, unions, and other transit groups assess their needs, make data-based decisions, and evaluate program impact? (3) What are the components of a model assault prevention and mitigation program? (4) What approaches to preventing and mitigating assaults against transit operators have been shown to be effective, or ineffective, in the transit industry? (5) What collaborations can be built to enhance transit operator assault prevention and mitigation efforts? (6) What innovative approaches are used in other industries both in the United States and abroad to prevent and mitigate employee assaults? (7) What are the barriers to implementing an assault prevention and mitigation program for transit operators? This project is completed. Report is published as TCRP Research Report 193: Tools and Strategies for Eliminating Assaults Against Transit Operators, Volume 1: Research Overview and TCRP Research Report 193:Tools and Strategies for Eliminating Assaults Against Transit Operators, Volume 2: User Guide.


  • English


  • Status: Completed
  • Funding: $300000
  • Contract Numbers:

    Project F-21

  • Sponsor Organizations:

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590

    Transit Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001
  • Project Managers:

    Chisholm-Smith, Gwen

  • Performing Organizations:

    Countermeasures Assessment & Security Experts, LLC

    527 Cooper Street, Suite 305
    Camden, NJ  United States  08102
  • Principal Investigators:

    Frazier, Ernest

  • Start Date: 20131213
  • Expected Completion Date: 20170730
  • Actual Completion Date: 20170730
  • Source Data: RiP Project 38194

Subject/Index Terms

Filing Info

  • Accession Number: 01547341
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project F-21
  • Files: TRB, RiP, USDOT
  • Created Date: Dec 6 2014 1:00AM