e-Tool for Business Processes to Improve Travel Time Reliability

A report that explores an e-tool to assist transportation agencies when evaluating their processes to improve travel time reliability, and details the functional requirements, software architecture, and content development for the e-tool. An e-Tool design based on the L01 Project Integrating Business Processes to Improve Travel Time Reliability, which follows a seven step process for business process reengineering to improve operations and reliability. By understanding and visually mapping the manner in which operational and programmatic functions are undertaken, agencies may identify areas for improvement that will lead to improved travel time reliability. This e-Tool is intended for use by State and local agency managers and stakeholders who are responsible for overseeing operations, such as departments of transportation (DOTs), law enforcement, fire/EMS, emergency management, and others that have an influence on travel time reliability business processes.


  • English


  • Status: Completed
  • Contract Numbers:

    Project L34

  • Sponsor Organizations:

    Strategic Highway Research Program 2

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001
  • Performing Organizations:

    Applied Engineering Management (AEM) Corporation

    13880 Dulles Corner Lane, Suite 300
    Herndon, VA  United States  20171
  • Start Date: 20121026
  • Expected Completion Date: 0
  • Actual Completion Date: 20140131
  • Source Data: RiP Project 37855

Subject/Index Terms

Filing Info

  • Accession Number: 01545057
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project L34
  • Files: TRB, RiP
  • Created Date: Nov 25 2014 1:01AM