Synthesis of Information Related to Transit Problems. Topic SH-16. Transit Agency Practices Interacting with People Who are Homeless

People who are homeless often utilize public transit vehicles or facilities as shelters to stay warm or cool, depending on the weather conditions and to stay safe. Due to various issues, many transit passengers do not feel comfortable when near people who are homeless. These factors can discourage transit utilization and hurt the image of public transit. It is a very real problem and challenge for all transit systems. Transit agencies attempt to manage this population and its impacts to preserve the quality of the transit environment. Some transit agencies have developed partnerships with law enforcement, social service agencies, and others to approach this issue in a more positive way. The Federal Highway Administration (FHWA) has taken some encouraging steps in working with people who live in transient communities in the public rights of way. This synthesis will focus on the transit perspective, policies and procedures and will identify effective practices, approaches, and outcomes within the transit industry. This synthesis study will document the current state of the practice and provide an overview to help transit agencies address the challenges presented.


  • English


  • Status: Active
  • Contract Numbers:

    Project J-07, Topic

  • Sponsor Organizations:

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590

    Transit Cooperative Research Program (TCRP) Synthesis

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001
  • Project Managers:

    Vlasak, Donna

  • Performing Organizations:

    Dan Boyle & Associates, Incorporated

  • Principal Investigators:

    Boyle, Daniel

  • Start Date: 20141016
  • Expected Completion Date: 0
  • Actual Completion Date: 0
  • Source Data: RiP Project 37585

Subject/Index Terms

Filing Info

  • Accession Number: 01543412
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project J-07, Topic
  • Files: TRB, RiP
  • Created Date: Nov 14 2014 1:01AM