Multi-Measure Performance Assessment and Benchmarking of the Division of the Wyoming Highway Patrol.

The purpose of this project is to develop and implement a Data Envelopment Analysis (DEA) based multi-measure performance assessment framework for the Wyoming Highway Patrol (WHP). The utilization of this framework will result in the identification of the best-performing (i.e., most efficient) divisions of WHP. These best-performing divisions can then be used as peers/benchmarks for the divisions that do not perform as well so as to help those divisions improve their performance. Results of the proposed research will trigger decision-makers to identify the differences in the formal structures, operational practices, or other organizational factors of the divisions that may account for the observed efficiency differences The ultimate purpose is to improve the performance of the divisions that perform at a lower level than their peers so as to ensure organization-wide performance improvement of WHP with respect to the performance measures outlined in its balanced scorecard.

    Language

    • English

    Project

    • Status: Completed
    • Funding: $173452.00
    • Contract Numbers:

      RS08(212)

      RS08212

    • Sponsor Organizations:

      Wyoming Department of Transportation

      5300 Bishop Boulevard
      Cheyenne, WY  United States  82009-3340

      Federal Highway Administration

      1200 New Jersey Avenue, SE
      Washington, DC  United States  20590
    • Project Managers:

      Mickelson, Derek

    • Performing Organizations:

      Colorado State University, Fort Collins

      Fort Collins, CO  United States  80523
    • Principal Investigators:

      Ozbek, Mehmet

    • Start Date: 20120831
    • Expected Completion Date: 0
    • Actual Completion Date: 20151231
    • Source Data: RiP Project 35609

    Subject/Index Terms

    Filing Info

    • Accession Number: 01530024
    • Record Type: Research project
    • Source Agency: Wyoming Department of Transportation
    • Contract Numbers: RS08(212), RS08212
    • Files: RiP, STATEDOT
    • Created Date: Jul 3 2014 1:01AM