Growing a Constructive Culture at the Idaho Transportation Department

This project will develop a comprehensive leadership development process for the Idaho Transportation Department (ITD) that can foster a culture of constructive leadership and effective management that supports outstanding customer service both internally and externally. This will be done by assessing ITD leadership competencies and their impact on organizational culture and by building the capacity of ITD managers in constructive leadership. Various communication strategies will be used to capitalize on positive norms and grow a culture within ITD which fosters constructive leadership which will be integrated into the existing ITD employee system. The outcome of the project will be to sustain the leadership process over-time.

• Record URL:
  https://apps.itd.idaho.gov/apps/research/Completed/RP233.pdf
• 

Language

• English

Project

• Status: Completed
• Funding: $520,467.00
• Contract Numbers:

  RP 233

• Sponsor Organizations:

  Idaho Department of Transportation

  P.O. Box 7129
  3311 W. State Street
  Boise, ID  United States  83707-1129
• Project Managers:

  Parrish, Ned

• Performing Organizations:

  Management Development, Incorporated

  4972 Deer Ridge Drive South
  Carmel, IN  United States  46033

  Level Three Performance Solutions

  P.O. Box 70039
  Reno, Nevada  United States  89570

  Western Transportation Institute

  Montana State University, Bozeman
  P.O. Box 174250
  Bozeman, MT  United States  59717-4250
• Principal Investigators:

  DeCoster, Tom

  Johnson, Jim

  Linkenbach, Jeff

• Start Date: 20130601
• Expected Completion Date: 20170630
• Actual Completion Date: 20160630
• Source Data: RiP Project 34669

Subject/Index Terms

• TRT Terms: Communication; Culture (Social sciences); Customer service; Leadership; Management; Professional employment
• Geographic Terms: Idaho
• Subject Areas: Administration and Management; Education and Training; Transportation (General);

Filing Info

• Accession Number: 01523245
• Record Type: Research project
• Source Agency: Idaho Transportation Department
• Contract Numbers: RP 233
• Files: RIP, STATEDOT
• Created Date: Apr 25 2014 1:00AM