Major Workforce Challenges Confronting New York City's Transit Industry

Given the size and complexity of urban transit in New York City and the importance of a high performing workforce to its successful functioning, the New York City Labor Market Information Service (NYCLMIS), housed within the Center for Urban Research at the City University of New York (CUNY) Graduate Center, proposes to work with the University Transportation Research Center to identify workforce issues that will have an impact on the urban transit workforce in the MTA service area and develop recommendations to address these issues. The research questions guiding the study are as follows: (1) How do the labor and management of New York City's transit system define their workforce challenges? (2) How, if at all, do they differ from the workforce challenges noted by the U.S. Department of Transportation? This includes an examination of the three main issues mentioned above ‐‐ aging workforce, the competition for workers, and the skill sets needed to respond to changes in the industry. Attention will be given to similarities and differences in labor and management problem definitions. (3) What additional workforce issues uniquely apply to the New York City metropolitan area's urban transit workforce? These could relate to some of the areas examined by the Blue Ribbon Panel - organizational culture, employee availability and labor management relations - or others. (4) How is the industry addressing the issues identified? How are the management workforce issues being addressed? (5) What role do labor management relations play in preparing/upgrading the organized transit workforce?


  • English


  • Status: Active
  • Contract Numbers:


  • Sponsor Organizations:

    University Transportation Research Center

    City College of New York
    Marshak Hall, Suite 910, 160 Convent Avenue
    New York, NY  USA  10031
  • Project Managers:

    Eickemeyer, Penny

  • Performing Organizations:

    City College of the City University of New York

    30 West Broadway, 11th Floor
    New York, NY  USA  10007
  • Principal Investigators:

    Hirsch, Leslie

  • Start Date: 20121001
  • Actual Completion Date: 20131231
  • Source Data: RiP Project 33358

Subject/Index Terms

Filing Info

  • Accession Number: 01493004
  • Record Type: Research project
  • Source Agency: University Transportation Research Center
  • Contract Numbers: 49997-09-24
  • Files: UTC, RiP
  • Created Date: Sep 17 2013 1:00AM