Travel Management Coordination Center -- Portage Area Regional

The purpose of this project is to design a coordinated human services transportation system which takes full advantage of the opportunities provided by prior work in Portage and Geauga counties, significant local interest in coordinated service delivery and current-edge Intelligent Transportation System (ITS) technologies. With commitment from the four partners the Travel Management Coordination Center (TMCC) that will be developed in Phase 1 can become a reality. The proposed TMCC will be a state-of-the-art, centralized call center that serves as a convenient access point for all consumers who require transportation, trip planning, real-time traveler information, and automatic trip reservations. The project will use the most up-to-date ITS technology which includes interactive voice response (IVR), trip requests via Internet, and online trip planning to name a few. Real-time management of coordinated resources using ITS technology allows for significant cost savings to all parties involved. Human service agencies will use ITS technology to have their trips automatically brokered to transportation providers for transporting passengers in the most cost efficient manner. This system will also reduce barriers to employment, training, health care, and society in general.

  • Supplemental Notes:
    • Program Information: National Research Program, National Research, Intelligent Transportation Systems


  • English


  • Status: Completed
  • Funding: $421135.00
  • Sponsor Organizations:

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Performing Organizations:

    Portage Area Regional Transportation Authority

    2000 Summit Road
    Kent, OH  United States  44240
  • Start Date: 20100319
  • Expected Completion Date: 0
  • Actual Completion Date: 20101231
  • Source Data: RiP Project 34863

Subject/Index Terms

Filing Info

  • Accession Number: 01489203
  • Record Type: Research project
  • Source Agency: Department of Transportation
  • Files: RIP
  • Created Date: Aug 4 2013 1:00AM