Improving Contract Management by End Users

The New Mexico Department of Transportation (NMDOT) has identified a need to improve quality and consistency in the process of developing and managing contracts by agency personnel. On evaluation of numerous contracts administered by the NMDOT, agency contract management staff discovered that contract/project managers do not consistently enforce contract provision for scope, time, budget and deliverables. In some cases, invoices are not linked to contract scope or deliverables, invoices are paid for work not included in the contract, and invoices are paid when the vendor has made inadequate progress on contract deliverables. Many contracts contain vague scopes of work and/or ill-defined deliverables, milestones, and performance measures. This leads to "scope creep", a term used to describe the condition wherein the scope of work is vaguely defined, and the contract is used to perform work and provide deliverables outside of the original intent of the contract. The Department needs to provide guidelines and mandatory training to agency personnel in the development and management of contracts with quality and consistency.


  • English


  • Status: Active
  • Funding: $97280.00
  • Contract Numbers:



  • Sponsor Organizations:

    New Mexico Department of Transportation Research Bureau

    7500 Pan American Freeway NR
    Albuquerque, New Mexico  United States  87109
  • Project Managers:

    Daniell, Keli

  • Performing Organizations:

    New Mexico Institute of Mining and Technology

    801 Leroy Place
    Socorro, New Mexico  United States  87801
  • Principal Investigators:

    Budek-Schmeisser, Andrew

  • Start Date: 20100811
  • Expected Completion Date: 0
  • Actual Completion Date: 20120330
  • Source Data: RiP Project 28781

Subject/Index Terms

Filing Info

  • Accession Number: 01463420
  • Record Type: Research project
  • Source Agency: New Mexico Department of Transportation
  • Contract Numbers: CO5357, NM10ADM-01
  • Files: RiP, STATEDOT
  • Created Date: Jan 3 2013 2:23PM