Improving the Usage of Demand Response Transit Services in Rural Kansas

Public transportation providers can be grouped into two main groups: fixed route transit providers and demand response transit providers. There are many demand response type transit services available in Kansas particularly in rural areas where there are no fixed route transportation services available. These types of services mainly serve transportation-disadvantaged groups (elderly, people with disabilities, low income, etc.) and provide an invaluable service to such groups. However, as compared to the cost associated with providing such a service the usage levels remain low for almost all providers. Therefore this project intends to conduct customer satisfaction surveys and also surveys of non-users that could likely be converted to users, with the intention of identifying the problem areas. This will eventually lead to providing recommendations for increasing the usage of these services. The main objectives of this proposed project are to conduct customer satisfaction surveys and non-user surveys of selected sets of demand response public transit providers in Kansas and provide recommendations with the intention of improving utilization.

Language

  • English

Project

  • Status: Active
  • Funding: $80000.00
  • Contract Numbers:

    RE-040-05; HPD-R043

    KSUTC-08-7

  • Sponsor Organizations:

    Kansas State University Transportation Center

    Kansas State University
    Department of Civil Engineering
    Manhattan, KS  United States  66506

    Kansas Department of Transportation

    Eisenhower State Office Building
    700 SW Harrison Street
    Topeka, KS  United States  66603-3754
  • Project Managers:

    Stokes, Robert

  • Performing Organizations:

    Kansas State University Transportation Center

    Kansas State University
    Department of Civil Engineering
    Manhattan, KS  United States  66506
  • Principal Investigators:

    Dissanayake, Sunanda

  • Start Date: 20070228
  • Expected Completion Date: 0
  • Actual Completion Date: 20110630
  • Source Data: RiP Project 15285

Subject/Index Terms

Filing Info

  • Accession Number: 01462764
  • Record Type: Research project
  • Source Agency: Kansas State University Transportation Center
  • Contract Numbers: RE-040-05; HPD-R043, KSUTC-08-7
  • Files: UTC, RiP, STATEDOT
  • Created Date: Jan 3 2013 2:09PM