Synthesis of Information Related to Transit Problems. Topic SB-11. Practices in Late Cancellation/No-Show Policies for ADA Paratransit

<p align="left">Transportation Research Board's (TRB's)Transit Cooperative Research Program (TCRP) Synthesis 60: Practices in No-Show and Late Cancellation Policies for ADA Paratransit examines current and innovative practices of U.S. transit agencies in the development and implementation of passenger no-show and late cancellation policies for paratransit programs operated under the regulatory requirements of the Americans with Disabilities Act of 1990 (ADA).  The report reviews the administration, community response, and effectiveness of policies in small, medium, and large transit agencies.  The report addresses policies as a way to improve system productivity, efficiency, and capacity, and as a means to better service riders with disabilities who may experience difficulties with the advance reservation aspect of most ADA complementary paratransit operations.  </p>

Language

  • English

Project

  • Status: Completed
  • Funding: $30000.00
  • Contract Numbers:

    Project J-07, Topic

  • Sponsor Organizations:

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590

    Transit Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001
  • Project Managers:

    Vlasak, Donna

  • Start Date: 20041101
  • Expected Completion Date: 0
  • Actual Completion Date: 20050826
  • Source Data: RiP Project 16030

Subject/Index Terms

Filing Info

  • Accession Number: 01462696
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project J-07, Topic
  • Files: TRB, RiP, USDOT
  • Created Date: Jan 3 2013 2:08PM