Synthesis of Information Related to Transit Problems. Topic SF-16. Rewards and Discipline to Improve Safety Performance

Safety is a paramount concern for transit operations. Transit agencies typically use a combination of rewards and discipline to motivate good safety performance. Rewards may be provided on an individual or group basis to recognize and reinforce good performance. For example, an employee who works a full year without a preventable accident receives a safety pin; all drivers in a division receive gift coupons if they collectively go more than 30 days without a preventable accident. Conversely, progressive discipline (including warnings, suspensions, possible discharge, and mandatory retraining) is used to punish employees for unsafe performance and, hopefully, correct lapses or behaviors that lead to accidents. This synthesis will have two aspects. One is a survey of selected transit agencies (and possibly companies in related industries) to identify the specific types of rewards and corrections used. While many practices will be commonplace, innovative or unique practices will be described in greater detail. The second aspect will focus on selected transit agencies that have been using NTD data and have been recognized as exemplary safety performance. The practices at these agencies to motivate safety performance will be documented in detail. This synthesis will be used to aid public agencies and other stakeholders in deciding how to proceed in this area of human resources. A literature review and detailed case studies/profiles, in addition to the survey of selected transit agencies, will be accomplished to document the state of the practice, including lessons learned and gaps in information.


  • English


  • Status: Active
  • Contract Numbers:

    Project J-07, Topic


  • Sponsor Organizations:

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  USA  20590

    Transit Cooperative Research Program (TCRP) Synthesis

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001
  • Project Managers:

    Vlasak, Donna

  • Performing Organizations:

    Transportation Research Board

    500 Fifth Street, NW
    Washington, DC  USA  20001
  • Start Date: 20100701
  • Source Data: RiP Project 26606

Subject/Index Terms

Filing Info

  • Accession Number: 01461361
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project J-07, Topic, 35000
  • Files: TRB, RiP, USDOT
  • Created Date: Jan 3 2013 1:44PM