Services to Limited English Proficiency Travelers

Charged to further New Jersey transportation agencies' compliance with Title VI regulations as they pertain to the avoidance of discrimination against people of different national origins or language proficiency. This research will provide NJ Transit and NJDOT with a manual to be used in recommending ways of improving their service to the LEP population in New Jersey. Pay particular attention to the cost and cost effectiveness information of individual practices gathered in the survey. The research team will present an evaluation of each technique in terms of cost and time frame of implementation so NJ Transit will be able to select the most cost-effective methods in a timely manner to serve the LEP population in New Jersey.