Research Program Design---Administration of Highway and Transportation Agencies. Analysis and Benchmarking of State DOT Recruitment and Hiring Practices

There currently exists little information and no mechanism for comparison of human resource (HR) best practice benchmarks of state departments of transportation (DOTs) and other transportation agencies. However, many innovative approaches are being tested and implemented by state DOTs that clearly constitute best practices and merit benchmarking and inclusion in a national summary report that could be shared with other DOTs and transportation agencies. An area of particular interest and priority is recruiting and hiring practices. State DOTs face many challenges in competing with the private and nonprofit sectors, as well as other governmental agencies, for qualified employees at the entry and mid-career levels and at all skill levels. For example, many state DOTs must work within the requirements of state civil service systems or employee unions that are often viewed as hindrances to effectively competing in today's job market. Generational and diversity issues and the effectiveness or lure of incentives aren't well understood and accommodated. Non-US citizens in the job market are a resource, but present difficulties with traditional state DOT hiring practices. Finding the right talent pools can be difficult. What is needed is a major national study to benchmark various best practice HR activities for comparison among peer groups of states. The objective of this project is to analyze and benchmark HR best practices for recruiting and hiring transportation agency employees at entry and mid-career levels. By grouping states using appropriate demographic and organizational context information based on qualitative and quantitative characteristics, organizations can assess the value of recognized successful programs by peer group states sharing the same mix and capacity potential. This benchmark report would build on TRB Special Report 275, The Workforce Challenge: Recruiting, Training, and Retaining Qualified Workers for Transportation and Transit Agencies and NCHRP Synthesis 323, Recruiting and Retaining Individuals in State Transportation Agencies.


  • English


  • Status: Completed
  • Contract Numbers:

    Project 20-24(40)

  • Sponsor Organizations:

    Federal Highway Administration

    1200 New Jersey Avenue, SE
    Washington, DC  USA  20590

    American Association of State Highway & Transportation Officials

    444 North Capitol Street, NW, Suite 225
    Washington, DC    20001

    National Cooperative Highway Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC  USA  20001
  • Project Managers:

    Lemer, Andrew

  • Performing Organizations:

    B.T. Harder, Incorporated

  • Principal Investigators:

    Harder, Barbara

  • Start Date: 20040921
  • Actual Completion Date: 20060930
  • Source Data: RiP Project 11568

Subject/Index Terms

Filing Info

  • Accession Number: 01460643
  • Record Type: Research project
  • Source Agency: National Cooperative Highway Research Program
  • Contract Numbers: Project 20-24(40)
  • Files: RiP, USDOT
  • Created Date: Jan 3 2013 1:29PM