QC/QA - Evaluation of Effectiveness

The project's objectives are to: (1) review current QC/QA practices on KYTC projects; (2) define various QC/QA measures of success; (3) investigate the relationship between pay factors and various QC/QA quality indices and/or measures of success; (4) verify the relevance and fairness of QC/QA pay factors; and (5) identify the barriers preventing the QC/QA specifications from producing optimal outcomes.