A Framework for Integrated Quality of Service Evaluation using Operational and Safety Considerations

This project addresses a critical gap in transportation decision-making by examining the relationships among safety and operational performance measures that State DOTs typically use for planning, design, and operations. While agencies rely on different metrics depending on application, such as crash-based measures for safety projects and travel time reliability or delay for congestion management, there is limited guidance on how these measures interact or how they should be jointly considered when evaluating alternatives. Using multi-source data from State DOTs and third-party providers along major corridors in Region VII, the project will quantify correlations, trade-offs, and synergies among key performance measures and develop a practical, multi-objective evaluation framework tailored to common DOT applications. The resulting framework and guidance will enable agencies to conduct more consistent, transparent, and context-sensitive evaluations that better balance safety and operational objectives.

Language

• English

Project

• Status: Active
• Funding: $264,188.00
• Contract Numbers:

  69A3552348307

• Sponsor Organizations:

  Office of the Assistant Secretary for Research and Technology

  University Transportation Centers Program
  Department of Transportation
  Washington, DC  United States  20590
• Managing Organizations:

  Mid-America Transportation Center

  University of Nebraska-Lincoln
  2200 Vine Street, PO Box 830851
  Lincoln, NE  United States  68583-0851
• Project Managers:

  Bruner, Britain

• Performing Organizations:

  University of Kansas, Lawrence

  Transportation Research Institute
  2117 Learned Hall, 1530 W 15th Street
  Lawrence, KS  United States  66045
• Principal Investigators:

  Kondyli, Alexandra

• Start Date: 20260601
• Expected Completion Date: 20270531
• Actual Completion Date: 0
• USDOT Program: University Transportation Centers Program

Subject/Index Terms

• TRT Terms: Decision making; Performance measurement; Quality of service; Quantitative metrics; State departments of transportation; Transportation corridors; Transportation operations; Transportation safety
• Subject Areas: Operations and Traffic Management; Planning and Forecasting; Safety and Human Factors; Transportation (General);

Filing Info

• Accession Number: 01989951
• Record Type: Research project
• Source Agency: Mid-America Transportation Center
• Contract Numbers: 69A3552348307
• Files: UTC, RIP
• Created Date: May 21 2026 10:41PM