Successful Approaches to Integrating Artificial Intelligence (AI) Into Knowledge Management

As state Departments of Transportation (DOTs) and other transportation agencies expand their knowledge management (KM) programs, interest in incorporating artificial intelligence (AI) is increasing. Agencies are exploring how AI-enabled tools can support knowledge capture, organization, retrieval, and application. This scan will examine current practices used by state DOTs and other organizations to implement AI in knowledge management. It will identify opportunities as well as common challenges, including data quality, security, governance, and ethical considerations. Careful and responsible integration of AI is essential to ensure effective and sustainable use within KM programs.

Language

  • English

Project

  • Status: Proposed
  • Funding: $250,000.00
  • Contract Numbers:

    Project 20-68, Scan 26-04

  • Sponsor Organizations:

    National Cooperative Highway Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC  United States  20001

    American Association of State Highway and Transportation Officials (AASHTO)

    444 North Capitol Street, NW
    Washington, DC  United States  20001

    Federal Highway Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Project Managers:

    Irvin, Deborah

  • Start Date: 20260316
  • Expected Completion Date: 0
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01982452
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 20-68, Scan 26-04
  • Files: TRB, RIP
  • Created Date: Mar 17 2026 3:12PM