A Knowledge Management Manual for Transportation Agencies

Since knowledge management (KM) was introduced to American Association of State Highway and Transportation Officials (AASHTO) over 20 years ago, it has continued to gain support among state departments of transportation (DOTs). AASHTO created a Committee on Knowledge Management in 2018, and the Transportation Research Board (TRB) created the Committee on Information and Knowledge Management in 2019. A growing number of state DOTs and other transportation agencies have begun to implement various aspects of KM, and there is heightened awareness of workforce-related challenges and risks. However, many state DOTs do not have active and sustained KM programs yet. Stakeholder outreach activities conducted as part of NCHRP Project 23-14, "Research Roadmap for Knowledge Management," found that while NCHRP Report 813: A Guide to Agency-Wide Knowledge Management for State Departments of Transportation is viewed as a valuable resource, more detailed and practical guidelines are needed for organizing and coordinating KM in state DOTs and integrating KM practices into agency functional areas. State DOTs and other transportation agencies are also seeking an agency-specific maturity model for KM implementation and a way to benchmark and track their KM implementation progress. Research is needed to integrate KM practices within different state DOT functions and make KM more sustainable by expanding the breadth, coordination, and reach of KM implementation within their organizations. OBJECTIVE: The objective of this project is to create a KM manual to help transportation agencies at any stage of KM maturity retain and institutionalize knowledge, address workforce challenges, gain operational efficiencies, and improve resilience to meet changing transportation needs. 

• Record URL:
  • http://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=5703
• Supplemental Notes:
  • Contract to a Performing Organization has not yet been awarded.

Language

• English

Project

• Funding: $500000
• Contract Numbers:

  Project 23-45

• Sponsor Organizations:

  National Cooperative Highway Research Program

  Transportation Research Board
  500 Fifth Street, NW
  Washington, DC  United States  20001

  American Association of State Highway and Transportation Officials (AASHTO)

  444 North Capitol Street, NW
  Washington, DC  United States  20001

  Federal Highway Administration

  1200 New Jersey Avenue, SE
  Washington, DC  United States  20590
• Project Managers:

  Jared, David

• Start Date: 20241202
• Expected Completion Date: 0
• Actual Completion Date: 0

Subject/Index Terms

• TRT Terms: Implementation; Knowledge management; Manuals; State departments of transportation
• Subject Areas: Administration and Management; Planning and Forecasting; Transportation (General);

Filing Info

• Accession Number: 01919240
• Record Type: Research project
• Source Agency: Transportation Research Board
• Contract Numbers: Project 23-45
• Files: TRB, RIP
• Created Date: May 21 2024 4:45PM