Enhancing Transit Organizational Culture to Improve Employee Psychological Health and Safety, Recruitment, and Retention

The transit industry has recognized and acted on workforce recruitment and retention issues for decades. However, little attention has been paid to identifying and reforming components of organizational culture that strongly influence recruitment and retention. The current workplace research and literature have focused on various new concepts designed to address retention and employee well-being, safety, mental health, productivity, and creativity. Transit agencies can increase the retention and recruitment of workers by building organizational cultures that support employees’ psychological health and safety. The transit industry would benefit from research examining how this industry and others have begun implementing psychological health and safety, mindfulness-based practices, and similar initiatives. The results of this project need to align with scalable, actionable products. OBJECTIVE: The objective of this research is to produce a guide for public transit agencies on building a transparent and responsive organizational culture that supports employees psychological health and safety and leads to improved workforce recruitment and retention.

• Record URL:
  • http://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=5615
• Supplemental Notes:
  • Contract to a Performing Organization has not yet been awarded.

Language

• English

Project

• Funding: $350,000
• Contract Numbers:

  Project F-32

• Sponsor Organizations:

  Transit Cooperative Research Program

  Transportation Research Board
  500 Fifth Street, NW
  Washington, DC    20001

  Federal Transit Administration

  1200 New Jersey Avenue, SE
  Washington, DC  United States  20590
• Project Managers:

  Garcia-Colberg, Mariela

• Start Date: 20250211
• Expected Completion Date: 0
• Actual Completion Date: 0

Subject/Index Terms

• TRT Terms: Occupational safety; Organizational factors; Personnel retention; Public transit; Recruiting; Safety culture
• Subject Areas: Administration and Management; Public Transportation; Safety and Human Factors;

Filing Info

• Accession Number: 01902056
• Record Type: Research project
• Source Agency: Transportation Research Board
• Contract Numbers: Project F-32
• Files: TRB, RIP
• Created Date: Dec 13 2023 12:06PM