Quick-Response Research on Long-Term Strategic Issues. Task 49. Strategies to Increase Transit Ridership in the Post-Pandemic Era

Public transportation ridership in the United States declined precipitously in 2020 during the COVID-19 pandemic. While transit ridership has recovered nationally to about 70 percent of pre-pandemic levels, recovery has varied across transit agencies by size and mode. Transit systems are experiencing changed ridership patterns, in part because many former passengers work remotely or have hybrid work schedules that do not involve transit use five days per week. Transit agencies throughout the United States are reassessing past practices and considering how they might change or adapt to better serve their communities. Many are experimenting with strategies and innovations to increase transit ridership by reshaping transit services in the near- and long-term through changes in current services, new service models, pricing and payment systems, communication, and other approaches. This project is challenging because (1) it is being conducted at a time of great urgency for U.S. transit agencies that want higher ridership and continued relevance, and (2) the scope of the problem is significant, complex, and evolving. Researchers should leverage relevant literature and the recent experiences of transit agencies that have initiated strategies and innovations to increase transit ridership. They should also identify future research and additional strategies beyond the project’s scope and budget to increase transit ridership and transit’s value to communities. The objectives of this project are to (1) present cost-effective and evidence-based strategies and innovations to achieve increases in transit ridership in the post-pandemic era at transit agencies of different sizes and modes located in communities with different attributes throughout the United States and (2) identify research needs and strategies beyond the project budget that will help transit agencies increase transit ridership and the value of transit services to their community.

• Record URL:
  http://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=5620
• Supplemental Notes:
  • Contract to a Performing Organization has not yet been awarded.

Language

• English

Project

• Status: Proposed
• Funding: $150000
• Contract Numbers:

  Project J-11, Task 49

• Sponsor Organizations:

  Transit Cooperative Research Program

  Transportation Research Board
  500 Fifth Street, NW
  Washington, DC    20001

  Federal Transit Administration

  1200 New Jersey Avenue, SE
  Washington, DC  United States  20590
• Project Managers:

  Schwager, Dianne

• Start Date: 20240902
• Expected Completion Date: 0
• Actual Completion Date: 0

Subject/Index Terms

• TRT Terms: COVID-19; Public transit; Ridership; Strategic planning; Travel behavior
• Subject Areas: Passenger Transportation; Planning and Forecasting; Public Transportation;

Filing Info

• Accession Number: 01902064
• Record Type: Research project
• Source Agency: Transportation Research Board
• Contract Numbers: Project J-11, Task 49
• Files: TRB, RIP
• Created Date: Dec 13 2023 1:17PM