Development of a Knowledge Capture Toolkit for State DOTs

Knowledge management (KM) is a collection of policies and practices relating to the identification, sharing, and retention of employee knowledge and expertise within an organization. KM has been instituted in many types of organizations, including government agencies and private firms. KM has been shown to improve organizational efficiency, facilitate decision-making, and foster employee development. KM is also being adopted by state departments of transportation (DOTs) to capture critical knowledge before employees leave and their knowledge is lost. Therefore, it is essential that state DOTs understand the full range of methods available for knowledge capture (KC). State DOTs face several challenges in advancing KM and KC initiatives, including the novelty of KM, organizational barriers, limited resources for KM development, an absence of legislation mandating KM, and a lack of standard KM practices. To address these challenges, there is a need for a toolkit of tangible, demonstrable KC methods from which any state DOT can choose that suits their respective goals, organization, and culture. The objective of this project is to develop a toolkit for capturing knowledge critical to state DOTs. The toolkit should encompass the full range of KC methods available that state DOTs can implement with minimal adaptation, and it should be accompanied by educational materials to explain and support its use.


  • English


  • Status: Active
  • Funding: $225000
  • Contract Numbers:

    Project 23-36

  • Sponsor Organizations:

    National Cooperative Highway Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC  United States  20001

    American Association of State Highway and Transportation Officials (AASHTO)

    444 North Capitol Street, NW
    Washington, DC  United States  20001

    Federal Highway Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Project Managers:

    Jared, David

  • Performing Organizations:

    Spy Pond Partners, LLC

    Arlington, MA  United States 
  • Principal Investigators:

    Harrison, Frances

  • Start Date: 20240610
  • Expected Completion Date: 20260610
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01898360
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 23-36
  • Files: TRB, RIP
  • Created Date: Nov 7 2023 12:05PM