IndyGo Mobility Concierge

The Indianapolis Public Transportation Corporation (IndyGo) will receive funding to create a technology platform and enhanced customer service effort that will combine trip planning and payment integration into a single system. The project will provide riders with transportation options across public, nonprofit and private mobility providers through an app or call center.

• Supplemental Notes:
  • USDOT Research Hub DisplayID 157471

Language

• English

Project

• Status: Active
• Sponsor Organizations:

  Federal Transit Administration

  ,    
• Managing Organizations:

  Federal Transit Adminstration

  Office of Research, Demonstration, and Innovation
  Washington, DC  United States  20590
• Project Managers:

  Yimer, Samuel

• Start Date: 20210223
• Expected Completion Date: 20220831
• Actual Completion Date: 0
• USDOT Program: Accelerating Innovative Mobility (AIM)

Subject/Index Terms

• TRT Terms: Customer service; Integrated systems; Mobile applications; Mobility; Passenger information systems; Payment; Private transportation; Public transit; Schedules
• Geographic Terms: Indianapolis (Indiana)
• Subject Areas: Data and Information Technology; Operations and Traffic Management; Passenger Transportation; Public Transportation;

Filing Info

• Accession Number: 01863647
• Record Type: Research project
• Source Agency: Department of Transportation
• Files: RIP, USDOT
• Created Date: Nov 15 2022 4:17PM