Administration of Highway and Transportation Agencies. Advancing the Art and Science of Decision-Making

The objective of this project is to develop guidelines for decision-makers at executive levels of state DOTs and other transportation agencies for selecting and using decision-making strategies that can improve the quality, agility, and durability of decision-making. The guidelines will include concepts and strategies that address: (1) Aligning decision-making strategies with goals and priorities; (2) Grappling with complexity and uncertainty; (3) Assessing and accounting for risk; (4) Diagnosing and managing biases that may affect decision-making;  (5) Harnessing the expertise and insights from multidisciplinary teams; (6) Balancing data and analytics with insights from staff and stakeholders; (7) Making decisions in emergent conditions; (8) Building trust with the public, regulatory and other partners, and agency staff through effective documentation and communication of the rationale for decisions; and (9) Making use of new information and communication technologies to inform decision-making and communicate the rationale for a decision.


  • English


  • Status: Active
  • Funding: $300000
  • Contract Numbers:

    Project 20-24(141)

  • Sponsor Organizations:

    National Cooperative Highway Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC  United States  20001

    American Association of State Highway and Transportation Officials (AASHTO)

    444 North Capitol Street, NW
    Washington, DC  United States  20001

    Federal Highway Administration

    5304 Flanders Drive, Suite A
    Baton Rouge, LA  United States  70808
  • Project Managers:

    Brooks, Mike

  • Performing Organizations:

    High Street Consulting Group

    6937 Blenheim Court
    Pittsburgh, Pennsylvania  United States  15208
  • Principal Investigators:

    Batista, Anna

  • Start Date: 20230522
  • Expected Completion Date: 20250125
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01779286
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 20-24(141)
  • Files: TRB, RIP
  • Created Date: Aug 23 2021 5:21PM