Synthesis of Information Related to Transit Practices. Topic SB-35. Customer Education and Awareness of On-Demand Mobility

This Synthesis documents current practices in how on-demand services are marketed to various rider groups, including outreach to persons with disabilities, older adults, and marginalized populations.  

• Record URL:
  http://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=5175
• Supplemental Notes:
  • Published as TCRP Synthesis 165.

Language

• English

Project

• Funding: $45000
• Contract Numbers:

  Project J-07, Topic SB-35

• Sponsor Organizations:

  Transit Cooperative Research Program

  Transportation Research Board
  500 Fifth Street, NW
  Washington, DC    20001

  Federal Transit Administration

  1200 New Jersey Avenue, SE
  Washington, DC  United States  20590
• Project Managers:

  Garcia-Colberg, Mariela

• Performing Organizations:

  Texas A&M Transportation Institute

  Texas A&M University System
  3135 TAMU
  College Station, TX  United States  77843-3135
• Principal Investigators:

  Hansen, Todd

• Start Date: 20211201
• Expected Completion Date: 20230609
• Actual Completion Date: 20230502

Subject/Index Terms

• TRT Terms: Aged; Demand responsive transportation; Historically marginalized persons; Persons with disabilities; Public transit; Ridership; Ridesourcing
• Subject Areas: Passenger Transportation; Planning and Forecasting; Public Transportation;

Filing Info

• Accession Number: 01773422
• Record Type: Research project
• Source Agency: Transportation Research Board
• Contract Numbers: Project J-07, Topic SB-35
• Files: TRB, RIP
• Created Date: May 28 2021 7:20PM