Synthesis of Information Related to Transit Practices. Topic SB-35. Customer Education and Awareness of On-Demand Mobility

This Synthesis documents current practices in how on-demand services are marketed to various rider groups, including outreach to persons with disabilities, older adults, and marginalized populations. The final report can be found as TCRP Synthesis 165.


  • English


  • Status: Completed
  • Funding: $45000
  • Contract Numbers:

    Project J-07, Topic SB-35

  • Sponsor Organizations:

    Transit Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Project Managers:

    Garcia-Colberg, Mariela

  • Performing Organizations:

    Texas A&M Transportation Institute

    Texas A&M University System
    3135 TAMU
    College Station, TX  United States  77843-3135
  • Principal Investigators:

    Hansen, Todd

  • Start Date: 20211201
  • Expected Completion Date: 20230609
  • Actual Completion Date: 20230502

Subject/Index Terms

Filing Info

  • Accession Number: 01773422
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project J-07, Topic SB-35
  • Files: TRB, RIP
  • Created Date: May 28 2021 7:20PM