The Provision of Alternative Services by Transit Agencies: The Intersection of Regulation and Program Objectives

The objective of this research is to understand how taxis, ride-sourcing services, and other non-dedicated service providers are being used for alternative services for individuals with disabilities. This research should address: (1) The interpretation and application of pertinent federal regulations, statutes, and guidelines; (2) The mobility benefits and challenges that alternative services produce for the individuals; (3) The impacts that these services have on customer travel patterns; (4) The costs of both on-demand and traditional paratransit services to the transit agencies and the individuals; (5) Data transit agencies collect from providers and uses for these data services, as well as any unmet data needs and purposes; and (6) Best-practice design models for alternative services that have resulted in transit agencies achieving their goals as well as service equivalency and reduction in cost while also increasing mobility.


  • English


  • Status: Completed
  • Funding: $350000
  • Contract Numbers:

    Project B-48

  • Sponsor Organizations:

    Transit Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Project Managers:

    Garcia-Colberg, Mariela

  • Performing Organizations:

    KFH Group, Incorporated

    4630 Montgomery Avenue, Suite 520
    Bethesda, MD  United States  20814-
  • Principal Investigators:

    Ellis, Elizabeth

  • Start Date: 20201014
  • Expected Completion Date: 20221015
  • Actual Completion Date: 20221015

Subject/Index Terms

Filing Info

  • Accession Number: 01742131
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project B-48
  • Files: TRB, RIP
  • Created Date: Jun 9 2020 10:21AM