Synthesis of Information Related to Transit Practices. Topic SB-33. Uses of Social Media in Public Transportation

This synthesis topic will update Synthesis 99 and will again explore the use of social media among transit agencies as well as document innovative practices in the United States and Canada.

• Record URL:
  http://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=5010

Language

• English

Project

• Status: Completed
• Funding: $45000
• Contract Numbers:

  Project J-07, Topic SB-33

• Sponsor Organizations:

  Transit Cooperative Research Program

  Transportation Research Board
  500 Fifth Street, NW
  Washington, DC    20001

  Federal Transit Administration

  1200 New Jersey Avenue, SE
  Washington, DC  United States  20590
• Project Managers:

  Garcia-Colberg, Mariela

• Performing Organizations:

  Texas A&M Transportation Institute (TTI)

  400 Harvey Mitchell Parkway South
  Suite 300
  College Station, TX  United States  77845-4375
• Principal Investigators:

  Das, Subasish

• Start Date: 20201002
• Expected Completion Date: 0
• Actual Completion Date: 20220101

Subject/Index Terms

• TRT Terms: Customer service; Literature reviews; Public transit; Social media; Surveys; Transit operating agencies
• Geographic Terms: Canada; United States
• Subject Areas: Administration and Management; Data and Information Technology; Public Transportation;

Filing Info

• Accession Number: 01741043
• Record Type: Research project
• Source Agency: Transportation Research Board
• Contract Numbers: Project J-07, Topic SB-33
• Files: TRB, RIP
• Created Date: May 26 2020 4:17PM