Practical Guide for Integrating Crisis Management and Business Continuity

Airports spend a great deal of time and effort to prepare for the response to all possible incidents, events, and emergencies. From aircraft accidents to VIP movements, many airports have plans in place to manage these atypical operations. Traditionally, a great deal of effort is spent preparing for the actual event, but it’s becoming more critical to plan for the resumption of normal operations and business as the aftermath can have lasting effects that can be felt throughout the aviation community for a long period of time. The effects run the spectrum from loss of life and facilities to delay and lost revenue. Outside of the aviation community, many other industries are tackling this issue as well. Critical business and government providers must prepare for not only the emergency but the recovery and resumption of normal opportunities The transition from crisis management to business continuity and the continuation of critical business functions during and after serious incidents and events is an essential capability of mature and resilient airports. This can be a paradigm shift for many emergency management officials. Airports serve critical functions within their local communities as well as playing a key part in the business of many of their stakeholders. An incident or event can generate cascading effects on operations, stakeholders, and, ultimately, revenue. As the key partner to these stakeholders, it is important for airports to develop strong business resilience programs by collecting and sharing best practices on this topic that are based on industry expertise. OBJECTIVE: The objective of this research is the development of an airport business resiliency program for integration into existing airport crisis management programs. The airport business resiliency program should be applicable to multiple types of incidents and events based on lessons learned and best practices to help airports and stakeholders implement business continuity planning before and during periods of atypical operations.

• Record URL:
  • http://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=4851

Language

• English

Project

• Contract Numbers:

  Project 10-28

• Sponsor Organizations:

  Airport Cooperative Research Program (ACRP)

  Transportation Research Board, 500 Fifth Street, NW
  Washington, DC  United States  20001

  Federal Aviation Administration

  800 Independence Avenue, SW
  Washington, DC  United States  20591
• Project Managers:

  Griffin, Matt

• Performing Organizations:

  Hagerty Consulting, Inc.

  1618 Orrington Ave
  Suite 201
  Evanston, Illinois  United States  60201
• Principal Investigators:

  Van Horne, Patrick

• Start Date: 20250310
• Expected Completion Date: 0
• Actual Completion Date: 0

Subject/Index Terms

• TRT Terms: Airports; Best practices; Business practices; Crisis management; Disaster resilience; Risk management
• Geographic Terms: United States
• Subject Areas: Aviation; Planning and Forecasting; Security and Emergencies; Terminals and Facilities;

Filing Info

• Accession Number: 01713667
• Record Type: Research project
• Source Agency: Transportation Research Board
• Contract Numbers: Project 10-28
• Files: TRB, RIP
• Created Date: Aug 12 2019 8:39PM