Best Practices for Performance Measurement in Transportation Maintenance and Operations

KYTC’s maintenance activities and operations are guided by several core functions: responding to resident needs, sustaining mobility, and maintaining assets. One way to ensure the performance of maintenance activities and associated functions remains at the highest level is through the transparent application of performance measures. Deploying intuitive and readily interpretable performance measurement benefits all stakeholders, increases accountability, and helps continuously improve operations. Data are often collected on many facets of transportation maintenance and operations, however, identifying strategies for using data to create meaningful performance measures is challenging. This project will examine best practices for performance measurement to determine what types of performance measures are most appropriate for implementation in Kentucky. Any performance measure adopted should adhere to the SMART2 criteria. The use of performance measures to prioritize activities in maintenance and operations will be addressed as well.


    • English


    • Status: Completed
    • Funding: $200000
    • Contract Numbers:

      KYSPR 20-591

    • Sponsor Organizations:

      Kentucky Transportation Cabinet

      200 Mero Street
      Frankfort, KY  United States  40622
    • Performing Organizations:

      University of Kentucky, Lexington

      Kentucky Transportation Center College of Engineering, 176 Raymond Building
      Lexington, KY  United States  40506-0281
    • Principal Investigators:

      Gibson, Bryan

    • Start Date: 20190701
    • Expected Completion Date: 20210630
    • Actual Completion Date: 0

    Subject/Index Terms

    Filing Info

    • Accession Number: 01711188
    • Record Type: Research project
    • Source Agency: University of Kentucky, Lexington
    • Contract Numbers: KYSPR 20-591
    • Files: RIP, STATEDOT
    • Created Date: Jul 17 2019 1:37PM